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Mar 16, 2015
I've just come back after an amazing 11 days at your resort. Your website does not do the property justice. You exceeded our expectations. We stayed pool side in he easy wing and couldn't have been happier. Room and room service was first rate. Being offered the choice of Seabreeze and Chrisitinas for breakfast was perfect. Chinglee at Chrisitnas gave outstanding service as did Diovy on the beach. Diovy ensured our time at the beach was first class. Every day we were made to feel welcomed and treated like a part of their family. Food in all the restaurants was fabulous. I did however find the reception staff a little unfriendly and was happy I wasn't in a room near the Wave bar of the pool behind Mesa where kids screamed all day in delight on the slide.
I'm writing to commend those who made our stay, last March 9-14, 2015, truly worthwhile.
I want to highlight the great service that Boracay Regency staff gave us last March 13-14, 2015.
We were supposed to leave already for Manila on the 13th, however, my boyfriend got really sick early in the morning with hyperacidity. I requested assistance from the front desk, to have someone accompany us on our way to the nearest hospital/clinic and for a wheelchair, if available. Fortunately, a wheelchair was available, and we were rushed to Metropolitan Doctors where my boyfriend was given the appropriate medical attention. When my boyfriend felt better, the hotel staff picked us up from Metropolitan Doctors, and we went back to the hotel so my boyfriend could take his rest on our room.
Since we have to extend our stay, I requested from Enrico (Front Desk) if we could request for a discounted rate since our extended stay is not intentional and is only due to medical/emergency reasons. He coordinated it with the Manila Office, and fortunately they granted my request.
We would also like to thank the staff at the Housekeeping and Room Service/Seabreeze for giving us the utmost care and service possible.
For the Housekeeping staff, to which my requests were endless- extra duvet for my boyfriend who was at a point having fever and chills, extra pillows, clean-up of washroom, change of bedsheets and duvets, extra bottled waters since my boyfriend has to be rehydrated and can only have water.
For the Room Service/Seabreeze, who generously sent us food in our room since we can't go to the buffet to have our meals. Especially for bringing soft foods, and fruits for my boyfriend. Even sending us drinking straws as per my request. Also, kudos to the supervisor who I was able to talk to, during my call in the morning, to request if it is possible to have food sent to our room. You made me feel lighter since I felt the concern on your voice, even suggesting which food to send us so my boyfriend would feel better- like congee, banana, and watermelon. I wasn't able to take note of your name, but really, thank you!
Special thanks as well to Nina who assisted us on our transfers to Caticlan.
I forgot the name of the girl who went out of her way to go to our room together with the POS machine, so we could settle our payment (since I could not leave my boyfriend alone in the room), but, thank you!
To all the staff who helped us in any way, we may not have noted your name, but from the bottom of our hearts, thank you for your sincere help and service.
Mar 14, 2015
Hello everyone we stay at boracay regency last year we have fun and exciting stay at regency we are all ready to spent summer time this April and we will be staying at regency see you soon !!!
Jul 13, 2014
We stayed in a family room for the second time in late June early July 2014, and had an even better experience than the first time despite 10 days of rain out of 12. The upgrades to the hotel are great but more importantly the incredible staff made it a must return hotel for us. Particular mention goes to Darius (wave Bar), Oliver (Christinas),Randy(beachfront)and the towel boys at the main pool area.overall the best staff of any hotel we have stayed at anywhere.
Jun 26, 2014
This is our 6th time to stay at Boracay Regency and we just keep on coming back...
Perfect beachfront location plus unparalleled quality of service is just what we need for a great vacation.
Special thanks to Ms. Lani Gragasin of Front Office for making our stay the best that we have so far. Also to Randy(beachfront area) and Donald (Seabreeze) for their exceptional service.
We just couldn't wait to be back. Keep it up!
Mar 26, 2014
stayed here with my parents and 2 siblings last april 2010 or i think 2011 can't remember which year. However...this hotel is amazing. All the staff were always smiling and very attentive. We stayed at a family suite + i fell in love with their decor and how everything was set up. everything in the suite was clean and loved loved the rain shower in the bathroom! Right outside the suite is one of the pools that the resort have - I went to the bigger one with the siblings late at night and there wasn't any issue with them swimming late i guess as long as theres adults with them. We ate the restaurant with out buffet breakfast that was included with the room and there was so many dishes to choose from but everything was sooooo goooood.
The resort is beachfront so the location is perfect. short walk to the d'mall and d'talipapa. Amazing. Amazzziing.
Im actually going again this April and Ive already reserved my stay at this resort. So excited and hoping ill get the same treatment or experience that I had in the past or even a better one :)
Mar 08, 2014
Ive been in boracay regency several times already and it was fulfilling....nice location...good food ...nice people to serve you better and most of all ...very reasonable price with the comfort of five star hotel.....we keep coming back again and again....til then boracay regency.....
Feb 10, 2014
i cant wait to go back ..i really loved to stay @boracay regency.. see you again in few months more
Jan 29, 2014
We arrive at boracay regency around 1pm on jan 10,2014 front desk are very kind and wonderful people the food superb at sea breeze special thank to Joshua warm and hospitality . Our next travel for sure will be boracay regency thank again.
Park Hong Yul
Dec 06, 2013
Nov 05, 2013
Superb mega experience!!
Sep 29, 2013
My daughter 11 years old dont want to go back to the State. She wants to stay in Boracay specially at the Regency forever.
Sep 06, 2013
My husband was right when he booked us in your hotel for June 18-20, 2013. Your front desk staff immediately attended us and were led to our respective rooms. Everyone was in awe when they saw the rooms, clean, cozy and comfortable.
Our thanks to the staff at Sea Breeze Cafe who were accomodating and courteous. The pool attendants were so kind to see to it that we have clean towels. My grandchildren had enjoyed our short stay in your hotel..the best in Boracay.
Definitely we will be back.
Aug 26, 2013
I ARRIVED RIGHT NOW COME FROM VERY BORACAY..WEATHER NOT SO GOOD ALWAYS RAINING COZ AUGUST IS RAINING TIME..THIS IS THE ONLY MONTH I GET VACATION,BUT ALL I HAVED SEEN WAS WONDERFUL!!I HAVE STAY WITH WONDERFUL HOTEL ..WITH BORAKAY WE HAVE BEEN MANY REASONS TO KEEP COMING BACK..THE LOCATION IS PERFECT ,THE BEACH WORLD FAMOUS SUNSET JUST FRONT OF THE OF THE SEE..EXCELLENT SERVICE..WHAT I LOVE IS THE BREAKFAST,MANY DIFFERENT KINDS OF FOODS & DRINKS..ALL ARE FRIENDLY,SERVICE ARE VERY GOOD....IT WAS A PERFECT VACATION FOR ME & MY FAMILY..
Dante M. Catapang
Aug 03, 2013
THE BEST PLACE IN BORACAY! ROOMS AND FACILITES AMAZING....ROOM 153 / 155 / 282 / 283
Jul 24, 2013
simply THE BEST!
Jun 30, 2013
The hotel gets a 10 out of 10! An amazing stay, with an picture perfect beach, and an outstanding staff!!
Especially Elmer at the pool bar! This man took all the time it needed to find a very good substitute for a drink here back in Winnipeg called a Killer Kool-aid. Elmer treated us like long lost friends, and for that we cannot say thank you enough times.
The resort, gorgeous! The staff, is what makes this place a gem!
Jun 21, 2013
We stay for 1 week last August 2012 we have nothing to say that we was like in paradise everything was just so good at this resort it is why we going back this year as we have a baby the pool is just perfect It was no complaint at all for our stay at regency spa resort boracay we a.re coming back see you
Shyam Narayan Thakur/abhishek Sanwa Limb
Jun 03, 2013
The best place to be, the hotel is perfect, the rooms are awesome, the beach is beautiful and most of all the staffs are very welcoming, Thanks for making our stay memorable, ESP thanks to JENNIE at the reception for the discount and her SMILE, JENNYLYN and JENNIFER for their wonderfull company !!!! :) we will come again soon!!!
Shayam Narayan Thakur/abhishek Sanwa Lim
Perfect Hotel !!!! staffs are welcoming and very helpfull , you have won our hearts with the service. we'd love to come back again soon!!!!! Thank You, Jennylyn at the bar, Jenifer and Jennie at the reception, you have exceeded our expectation, thank u so much for making our stay a moment to remember forever!!!!!
Apr 18, 2013
To the Management:
We want to express our utmost appreciation for the exceptional service we received during our stay at your hotel (Boracay Regency Beach Resort and Convention Center).
In particular -
* Lani, who welcomed us with a ready and cheerful smile assisted us the moment we approached the Front Desk. Thank you for granting us the option to choose our rooms. We just loved the location were our rooms at...easy access to the beach and pool.
* Mark, Jomar & Jessie (Sea Breeze Cafe), who were very helpful, accommodating, friendly made sure everything we needed on the dining table were there even without being asked to. They've served us 2 years ago during our 4-days stay here as well. They deserve a great deal of praise for their excellent service to your hotel and to your guests.
* Mark James & Paul Dexter (Sea Breeze Cafe), were equally efficient. We were given prompt attention when we called for it. They would zoom around the busy dining hall, setting up, clearing up tables with all smiles on their faces...such a nice sight to see and behold.
* Roy (towel guy by the pool area behind Mesa), friendly, accommodating and polite as ever.
*Housekeeping staff, who made sure our rooms are squeaky clean, bed sheets clean and fluffed and bathroom supplies replenished!
Your nightly attraction "Dancing Cooks and Chefs" has such an alluring power. People would really STOP and watch them dance with gusto!!!! This can only be seen and experienced in your hotel's beach front.
This is our second stay in your hotel and we would like to commend these people. Kudos to your hotel and its staff for "ALWAYS" making our stay a great and unforgettable one! If God permits, we will definitely be staying in your hotel again.
Great Job! Keep it Up!
God bless your hotel!
(April 15-19, 2013)
Apr 11, 2013
I stayed at the Regency last month and I was impressed. Everything was beautiful. The staff were friendly and efficient and the facilities were great too. I personally think it is the best location on the strip. You need to stay here!!
Mar 15, 2013
i really love this resort. staffs are very polite and helpful. love the pools. very nice ambiance. heavenly paradise. cheers!
Feb 28, 2013
What a great place to have a holiday
Feb 27, 2013
I had a great time, and your service is really awesome. I hope you continue your courteous service. God bless :)
Feb 19, 2013
Thank you for your kindness...
I was in bad condition recently. I had a bad cold and flu before my trip to Boracay. I suffered from headaches and stomach problems during my trip. After my trip, I have a sore eye. But the service at the Boracay Regency is efficient and unobtrusive. First of all, check-in staff is friendly and attentive when I check-in. She gave details of the hotel facilities despite late at night. For example, breakfast place, use the swimming pool, the spa facility, food and beverage, etc... I appreciate her thoughtful kindness.
Feb 12, 2013
see you on oct boracay regency.. hoping that everything will be oryt :))
Feb 07, 2013
Grest place to stay, totally worth it!!!
Feb 06, 2013
Me, my husband and my daughter will going to have a family vacation in boracay. We already booked in this hotel. We're all excited, hoping for a memorable and wonderful experience with this island, with this hotel and with all activities were going to try. See you soon....
Feb 03, 2013
my family and i are looking forward to our vacation on july. this is our first time to be in this place and we are hoping it will be fun.
Brythel Hon Gonzales
Jan 27, 2013
EXCELLENT BEACH FRONT IN WHOLE BORACAY. I LOVE TO GO BACK IN THIS RESORT.
Lovely hotel with polite staffs. A dream paradise for couple. cheers!
Jan 17, 2013
Can't wait to be there in April with my family,so much expectation for the experience we will have .
Dec 14, 2012
Stayed here last November with friends. We all got nice rooms overlooking the pool.
Dec 06, 2012
really like this place. beachfront, buffet, pools and room. everything is just excellent.
Dec 03, 2012
This hotel is expensive but it's all worth it. Thanks to the frontdesk we were able to check in early. The buffet breakfast is also superb.
Nov 25, 2012
Been going back to Boracay every year and it's always at Boracay Regency. Favorite place in the island :)
Nov 23, 2012
Having your breakfast with the beachfront view is just magnificent. Truly the best Boracay experience.
Nov 21, 2012
Elegant rooms and festive food. Gotta love Regency.
Nov 20, 2012
the best place in Boracay! you've got anything and everything in here!
Nov 19, 2012
Can't wait to go back and swim at the pool again with that fresh juice drink from the pool bar. :)
Nov 14, 2012
I consider Station 2 to be the best place in Boracay because everything is within reach: the bars, restaurants, D’Mall, and many more. Staying at Boracay Regency made all this more wonderful.
Nov 13, 2012
gotta love that pool bar..and very cozy rooms..
and how can i forget that mountain of bacon for buffet breakfast.. ^__^ cheers.
Nov 12, 2012
I think I found the perfect place for a proposal.
Nov 09, 2012
An all in one place. Kudos to all.
A little expensive but worth it. Very nice place.
Nov 08, 2012
Had a wonderful time and must admit the best place to stay in Boracay - shops were close by, amenities were of top notch - definitely recommendable!!
Nov 07, 2012
Best buffet in town is definitely in Boracay Regency!
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